Skip to main content

Novation Member Testimonials

  As a 3M employee and Novation member since 1988, I’ve lived in several locations around the country. By keeping my primary bank account with direct deposit at  Novation, each move was without the hassle of switching bank accounts. Hands down, Novation provides the best service I’ve ever received and distance has never been a factor. Understanding 3Mers is Novation’s specialty and a luxury you can’t find anywhere else.    ~Paul                                                                                                I really appreciate working with Novation which is why I have remained a member even though I live 1200 miles away. To me there is no reason to find another place to bank when you have an institution that takes care of their customers as well as Novation is able to do.                          ~ Gordy 

In 1996 when I married my wife, Tracy and I were relatively new to Hutchinson. Raised with strong ties to both 3M and Novation my wife’s passion for keeping our accounts at the 3M employee‐owned credit union was something she was very adamant about. After many years of excellent service and incredible rates I can say with the utmost certainty she was absolutely right. I have personally witnessed Novation improve the lives of its members through financial education, innovative products and online convenience. Novation continues to demonstrate its commitment to provide a genuine, innovative alternative to traditional banking which only reaffirms my belief in entrusting my family’s money with them.  – Matt 

When I became a member I wanted to let you know the experience was excellent. Jennie was great to work with, both professional and personable at the same time.  ~ Steve                                                                                                  The mortgage process was so simple and easy!  ~ Todd


Our members are thankful:

We just wanted to say thank you so much for helping us secure our loan for our first home. You were both so accommodating and made the process smooth and stress free. We are thankful to have a bank that truly cares about its members. ~Ali and Kebu

Just wanted to take a moment say what a pleasure it was working with Jessica on this auto loan. She was timely in all of her correspondence and was spot on for all of the follow-up activities. The total process was so efficient and streamlined. I wanted to make sure we took time to recognize her efforts. Thanks again for everything, look forward to working with Jessica and the Novation team in the future.  ~ Gary

I wanted to thank you for your help with our vehicle purchase earlier this week. You were great to work with, and I appreciate your responsiveness to my questions! Overall the process was quick and easy – I was amazed to see the money had wired so quickly. Everything went well with the purchase and we love the new vehicle.  Thank you again!     ~ Brad