Fraud Prevention Tips
Protect Your Finances and Personal Information from Scammers
Scammers and fraudsters are constantly evolving their efforts to access your personal information, accounts, and money.
Use the resources on this page to familiarize yourself with common signs of fraud and learn tips for keeping yourself, your family, and your finances, safe. Check back regularly for updated content.
Resources and Tips
Cybersecurity and Fraud Prevention Hub
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Online Banking Safety Tips
Learn the Red Flags
Common warning signs of scams and fraud
Imposters posing as financial institutions
Many fraudsters try to imitate your financial institution and reach out to you asking for personal or account information.
Remember: Novation Financial will not send you a communication asking you to verify your account number, password, or other secure information.
Online relationships requesting money
Met somebody online? They quickly tried to make a connection with you and gain your trust? Then they had a story about how they need you to send them money to help them out. Be careful about sending money to someone you have never met and ask yourself if it’s possible this person is pretending to be someone they are not.
Requests to pay by gift cards
Suddenly receive an email or text saying you owe a surprising, unexpected bill to a company or government agency? That should already make you suspicious. Requesting you pay by purchasing gift cards is another likely sign of attempted fraud.
"Too good to be true" deals
Social media can be the home of fake retailers or shops who offer very deep discounts with very vague product descriptions. The end result is often authorizing a purchase and then never receiving the goods. It’s a good idea to research who you are actually making a purchase from and checking out their reputation.
Cryptocurrency investment opportunities
Building off the above topic of online relationships, offering investment opportunities in cryptocurrencies is a common tactic used by scammers after they have established a relationship with a potential victim online. Think twice before transferring large sums of money for such an “opportunity.”
Prize? Or problem?
Communications suggesting you won a prize for a contest you don’t remember entering, or suggesting there is a problem with your account or computer that needs to be addressed immediately, are a common method for scammers to get victims to transfer funds or make a payment quickly before they stop to think if it is real.